If for any reason you are not satisfied, we offer a straightforward return policy to ensure your shopping experience is hassle-free.

 

Eligibility for Returns

 

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

Items purchased from our website are eligible for returns within 15 days from the date of delivery.

 

Return Process

 

To initiate a return, please contact our team at info@societydesign.co within the specified return period. Please provide your order number and the reason for your return.

Once your return request is approved, we will kindly ask you to arrange shipping

 

Refunds

 

Upon receiving and inspecting your returned item(s), we will process your refund within 7 business days.

Refunds will be issued to the original payment method used for the purchase.

Please note that original shipping charges are non-refundable, and you will be responsible for return shipping costs unless the return is due to an error on our part or a defective item.

 

Exchanges

 

If you would like to exchange an item for a different size, color, or style, please contact our team to arrange for an exchange.

Exchanges are subject to availability. If the desired item is not available, we will issue a refund for the returned item(s) following the refund process outlined above.

 

Damaged or Defective Items

 

If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.

 

Contact Us

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If you have any questions or concerns about our return policy, please contact our team at:

 

info@societydesign.co